Yigal Adato: 00:03 Hey everyone, my name is Yigal Adato and this is the Pawn Leaders podcast, a podcast that help you make more money, stress less and live an epic life all while working at the pawn shop.

Yigal Adato: 00:23 Hey pawn family, welcome to another episode of Five Minute Friday and today I want to let you know what I learned at the Midwest Convention. It was a great time flying to Louisville, Kentucky and meeting everybody who was there, it was a huge show, lots of vendors, lots of people and it was a really good time. And I also want to just quickly thank those of you who listened to the podcast, who were there and came to say hi. It really makes a difference for me. It inspires me. It motivates me to keep doing what I’m doing. When people say, hey, thanks for doing what you’re doing and just just saying hi to me, it makes my day. So a couple of lessons I learned. I learned that some people aren’t going to like what I say and they not going to like what I do, but that’s okay because those who do enjoy those who do get something out of it are the ones that mattered to me and how I can translate this into your businesses. I know everyone’s going to like you. Not everyone’s going to be a fan of your business. Some people might enjoy the competition more. Some people might not like the pawnshop.

Yigal Adato: 01:38 But serve your clients, serve them so well that they don’t want to go anywhere else, that they’re dedicated to you, that they recommend you and they’re the ones that help you grow that loan balance. So that’s number one. Number two that I learned is that I learned that a lot of pawnbrokers make a lot of excuses and some of you might get upset with me when you hear this, but the whole I’m busy thing. It’s really just an excuse for saying I’m not interested. A lot of you are on Facebook all the time. Some of you are on your computer watching YouTube videos, some of you are generally working on the line day in and day out and I understand that. But the whole, I’m busy excuse, it’s kind of a lie. And what I would rather you say and what leaders should say is the truth and say things like, I’m not interested or I don’t really want to make the time right now to fit that in.

Yigal Adato: 02:44 And where I heard this most of the time was with people talking with vendors. You know, a vendor would say something like, Hey, you know what, can I give you a call next week? And they’d say, ah, you know, I’m really, really busy right now. But the truth is that you don’t want their service or you just don’t want to make the time to speak with them. And that’s okay. And I believe that we say, I’m just too busy because we’re afraid of what the other person’s going to think, how they’re going to feel about us and what they might say to other people. See, but when you tell the truth, when a leader tells the truth, that’s when people respect them more. So when you use that excuse, I’m too busy. Think about it before you’re about to say it and think about what it is I really want to tell this person. If you don’t want to use their service, just say, Hey, I appreciate the offer, but I’m not interested in using you as my provider. I’m really happy with the person I’m using with right now. Or you can say, you know what? I really don’t want to fit you into my schedule right now because I do have some other things I’d rather do first.

Yigal Adato: 03:53 I’m busy as an excuse. Ladies and gentlemen, listen to me clearly. When you say that I’m busy, you pretend to work sometimes you pretend to actually sit there and improve your business.

Yigal Adato: 04:10 You don’t plan when you’re too busy, you don’t have time to eat well when you’re too busy, you don’t have time to exercise when you’re too busy, you definitely don’t have time to spend time with your family when you’re too busy. So I encourage you the next time you say, I’m too busy, think about it. Think about what’s really on your mind and think about what you really want to say until the person in front of you. The truth. It’s scary to tell the truth. And it reminds me of the Jim Carrey movie liar liar. When he couldn’t say any lies. He just had to tell the truth. But there’s freedom when you tell the truth. Yeah, some people might not like you. Like in my speeches, when I tell the truth, some people might not think that you are a good person. That’s fine. But what they will do is they’ll respect you for telling the truth always.

Yigal Adato: 05:13 And I’ll leave you with that. I appreciate you all and thank you so much for those of you again who came out to the Midwest Convention and said Hi to me and those who listen to the podcast continuously really motivates me to give back to the pawn community. Have an incredible weekend. For those of you who are going to take some extra time off for Memorial Day. Enjoy it. For those of you who I’ve lost somebody, fighting for our country, um, I don’t even know what words to say to you, but celebrate their life. Celebrate this day and join us in the Pawn Leaders Podcast Community let’s have a conversation, have an incredible weekend.

Todays Episode I recap what I took away from the Midwest Convention. To continue the discussion join the Pawn Leaders Facebook Group. Schedule your complimentary Strategy Session today at pawnleaders.com